Delete your game data
This page covers every game published by The Pump Software Company, LLC: Handle With Care, Purrfect Fit, Daily Tangle, Smash Rivals, Pet Pile-Up and Armor Rush: Steel Hills.
1. Delete progress on your device
Open the game, go to Settings, and choose Reset progress. You can also uninstall the game or clear its app data in your phone's settings. Your progress is stored on your device, so this removes it completely.
2. Ask us to delete the rest of your data
Email will@thepumpsoftwarecompany.com with the subject "Delete my data" and include:
- the name of the game
- the email address or Google account you use with the game
- optional: your player ID, if the game shows one, or a Google Play / App Store order number if you made a purchase
Within 30 days we'll delete the data we can link to you: purchase records at RevenueCat, cloud saves, leaderboard entries, and invite and referral records. Then we'll confirm by email.
What's deleted and what's kept
- Deleted: game progress, the anonymous player ID, leaderboard and ghost-replay data, and referral records.
- Kept: transaction records that tax and accounting laws require us to keep, for as long as required by law (e.g. tax records), used only for that purpose. Google and Apple keep their own purchase records under their own policies.
- Cloud saves stored in your Google Play Games or iCloud account can also be deleted there directly.
- Advertising data is held by Google. You can reset or delete your advertising ID in your device settings.
Read the full Privacy Policy.